Data Recovery Banchory

AB31 sends a distinctive mix. Consultants and contractors to the energy firms, working out of home offices along the Dee with project archives sitting on a single external. Small professional practices and hospitality businesses in the town. Estate, land and forestry records from the valley. Photographers, of whom there are a great many here, whose cards and archive drives hold work that cannot be shot twice — a hard winter's light on the hill above Scolty does not come round again. Plus the ordinary household drive that has quietly failed with every family photograph on it.

Nearly all of it travels by post, which is the sensible way. Get the bare drive or SSD out if it comes away without force, pack it firmly enough that it cannot move, and send it tracked and insured from Banchory. It reaches the bench the following working day. Book your own courier instead if you prefer, on your account and at your expense. Or hand it over in person at Edinburgh Data Recovery, 4 Redheughs Rigg, Westpoint, South Gyle, Edinburgh EH12 9DQ, open Monday to Friday, 9am to 5:30pm. Nobody is sent out to Deeside to fetch anything. That service does not exist here, full stop.

The free diagnostic is finished no more than 2 working days after your parcel arrives. You are then phoned, told in plain terms what has failed, and given one fixed written figure including VAT. Logical recoveries — deleted files, a formatted card, a corrupt file system, a volume showing as RAW — run on no fix, no fee. Physical work is quoted differently because it consumes donor parts and clean-air bench hours: mechanical, electrical, water and fire damage take 50% before the work, with the remainder due only if your data comes back. Ransomware, recorders and BitLocker fall in the forensic band and are settled in full at the outset.

Two things sit outside our intake and saying so first saves everyone time. Phones and tablets, which are not handled here at all. And storage soldered onto a motherboard, which the newer Apple laptops and a handful of very thin Windows machines use — if the drive will not come out, the job cannot come in. Everything else posts in on the same terms from Aboyne, Torphins, Kincardine O'Neil, Crathes, Drumoak, Peterculter, Ballater and Braemar. Freephone 0800 689 0668, and if you are unsure whether your drive is worth sending, ring before you pack it rather than after.