Data Recovery Westhill

Work from AB32 tends to matter commercially; survey and inspection data along with ROV and sonar outputs, as well as CAD files and tender packs, come in from the subsea, engineering and consultancy firms located at Arnhall and its surrounding parks. Project archives get stored on one portable drive since the size of the file exceeds what can be stored anywhere else. Small office servers, NAS units and RAID systems belong to firms of twenty people who never quite got round to testing the backup. Alongside this there is a mass of domestic work from a commuter town: family external drives, students' laptops, cameras and memory cards.

Business data recovery jobs are performed using the same exacting methodology that we use for every other type of job. That means each disk is cloned as a read-only image via a physical write-blocking device, so the original disk is never written to. All RAID and NAS systems are recreated on a virtual level from these disk images; the disks are never returned to the box and the controller is never allowed to again attempt to reconstruct the entire RAID or NAS set, as that attempt is the most common way a recoverable array ends up only partly recoverable. If a volume goes missing, shut the unit off and leave it off until someone has reviewed the situation. First get a quote for the work required, then send the member disks labelled in bay order (not the chassis), and if you can't remove the disks from your NAS system, simply send us the NAS system.

The first step is getting a quote, either over the telephone or using our free online diagnostic. The next step is getting it to us by post, courier or counter. Tracked and fully insured post from Westhill puts media on our bench the following working day. If you prefer, you can send it with a courier on your own account, which is just as quick; this will also allow you to stay as the contact and keep the costs associated with your booking, something that may be important if your organisation has procurement policies. In person, you can drop it off at Edinburgh Data Recovery's premises located at 4 Redheughs Rigg, Westpoint, South Gyle, Edinburgh EH12 9DQ, and we are open Monday to Friday, 9am to 5:30pm, with no appointment needed. This option would take about two and a half hours travelling down the A90. Nothing is picked up from offices or sites, so there's no van, no courier at our expense and nothing to book.

Both a subsea contractor and a household are the same when it comes to terms. A free inspection will take 2 working days or less after arrival, and will give you one set price (including VAT) in writing. For logical faults, in most cases you only pay if we recover your data. For damage by impact, electrical issues, water and fire, half the quoted price is paid prior to beginning the work, and only if we are able to recover your data will you be billed for the remainder. Ransomware, CCTV and DVR recorders, and BitLocker volumes are classed as forensic work and will require payment in full before an engineer starts. We don't pay ransoms nor do we deal with those that created the malware. All phones and tablets will be refused, as well as all types of storage that has been soldered onto a motherboard. If you are not sure which kind you have, please call us first. Areas such as Skene, Elrick, Kingswells, Echt, Dunecht and Kirkton of Skene operate exactly like the rest of Scotland. Please use our freephone number, 0800 689 0668.