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Data Recovery Fraserburgh

The Broch is low key, and so are we. First get a quote. Then send your drive by tracked post, or simply drop it off at our Edinburgh lab (Monday to Friday, 9am to 5:30pm, no appointment needed). We will name the fault for nothing, give you one written quotation, and that's when you can make up your mind.

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Free diagnostic for all Fraserburgh jobs. A single price is agreed in writing prior to any work being carried out, and in most cases you only pay if we recover your data.

// data recovery for fraserburgh

Most AB43 work comes in from the harbour area and the factories behind it. Shellfish and pelagic landings records, grading and processing records, cold store and haulage systems, and the export documentation that has to reconcile with all of it. Skippers' laptops, and then the external hard drives which contain plotter log files and survey files. Files related to engineering jobs from both the yards and the net and gear suppliers. Drives from contractors working on wind and marine projects along this coast. And then there is the residential part of town: one external hard drive per household, containing all the photographs anyone has taken since about 2008 and copied absolutely nowhere else.

One delivery route covers everything. Get a quote first, by telephone or using the free online diagnostic. Next, remove the bare drive or SSD if that can be done sensibly (a single external drive comes whole, in its enclosure, with its own cable and power supply), secure it so as to prevent movement during transit, and post it tracked and insured; from Fraserburgh it will then go onto the bench the next working day. A courier you already use can carry out the identical job, and the booking and expense stay yours. If you are travelling down anyway, simply drop off your device at our counter: Edinburgh Data Recovery, 4 Redheughs Rigg, Westpoint, South Gyle, Edinburgh EH12 9DQ, Monday to Friday, 9am to 5:30pm, with no appointment needed. Nobody comes to fetch it. We do not have a van and we do not provide a doorstep pick-up service, and pretending otherwise would only waste your morning.

Before any work takes place on your device, all costs are agreed upon beforehand. The diagnosis itself is free and is completed within 2 working days of your box arriving, and it concludes with one written figure, including VAT, which cannot be changed after this point. When dealing with logical faults (for example, a corrupted file system, a formatted volume or folders that open empty), in most cases you only pay if we recover your data, so a failed attempt costs you nothing. Physical work has a different pricing structure, because donor parts and the time spent on the bench are actual costs to us: mechanical, electrical, water and fire damage take 50% of the quote at the start, and the balance is due only if we recover your data. Ransomware, recorders and BitLocker fall into the forensic band and require payment in advance. Under no circumstances will we arrange payment of a ransom.

There are two clear hard limits that need to be made apparent at the beginning. We do not accept either phones or tablets, regardless of fault. We also do not accept storage that is soldered onto a motherboard, which includes newer Apple laptop models along with a small number of very slim Windows PCs: removable drives and SSDs only here. As long as it unscrews or unplugs, we will take it; if you're not sure which kind you have, please ring us first. Rosehearty, New Aberdour, Strichen, Memsie, Sandhaven and the towns along the coast round through Macduff and Banff all post in on the same footing. Freephone 0800 689 0668, and the person answering the phone will have taken a few thousand drives apart.

// what we recover

What comes back for Fraserburgh

// getting your device to us

Getting it to the bench from Fraserburgh — plainly done

Get a quote first by telephone or use our free online diagnostic. Most of what you see on this bench will then be delivered via tracked, insured post. This is one of the safest ways to move a failing drive and packages handed in at a North-East post office are normally delivered here the next working day.

Still attached to a laptop, desktop, MacBook, iMac, server or CCTV/DVR unit? Remove the hard drive or SSD first. The bare drive travels on its own; when removing disks from a server remove all the disks and label each disk by its bay. This lab does not take machines apart. Any storage that has been soldered onto a motherboard (as in T2 and Apple Silicon Macs and a couple of thin laptops) will not be worked on: if it will not unbolt, we cannot work on it. If you're not sure what type of machine you have, ring us first. Phones and tablets are also not taken on.

  • Place bubble wrap around the drive then place inside of a rigid box or padded envelope. Pack as tightly as possible so that there are no loose objects within the container. Leave all cables, caddies and power supplies behind except for when sending an individual external drive. When posting an individual external drive, send it whole, in its housing along with its own cable and power supply.
  • Print off the shipping & booking-in form (PDF). Write down your name, mobile number, and a brief description of what occurred. Place this document into the same package as the drive.
  • The Royal Mail Special Delivery service offers both tracking and insurance from door-to-door. Using your own courier service will achieve the same results.
  • Want to hand it over yourself instead? After receiving your quote, reception will accept drop-offs at the address below, Monday to Friday, 9am to 5:30pm, with no appointment needed.
// where your device is headed

Edinburgh Data Recovery

4 Redheughs Rigg
Westpoint, South Gyle
Edinburgh, EH12 9DQ

↓ Print the shipping & booking-in form (PDF)

Your parcel should be addressed to Edinburgh Data Recovery, approximately two and a half hours (and 130 miles) from Aberdeen via the A90; alternatively it can reach us the next working day by tracked post if this journey time / distance is prohibitive to travel. As soon as your drive has been scheduled in we will contact you.

Still unsure about what should be placed inside of the packaging? Please call us first on 0800 689 0668, or use our free online diagnostic tool to assist you in deciding which items belong inside of the packaging before sealing.

// fraserburgh questions

Common questions

Rarely. If a disk will not be identified by the operating system when inserted into a machine, there's normally a problem with either the firmware, the board or the mechanical side of the disk, and the information on it is still intact. It can be read directly on equipment that reaches the service area, rather than through the USB port. Get a quote first, then post it to us tracked or drop it off at our Edinburgh lab (Monday to Friday, 9am to 5:30pm, no appointment needed), and the free evaluation will tell you which of the three it is.
Nothing. The diagnostic is at no charge to the customer and generates one fixed figure in writing. Then, on logical faults, in most cases you only pay if we recover your data. If the drive needs opening after a drop, a surge or a soaking, you would have to settle half of our quoted figure before the bench stage and the remaining balance only if we recover your data. Forensic-classed work requires payment of the entire quote amount up front.
You can, if you're travelling. Once you've received a quote, the counter staff at Edinburgh Data Recovery (located at 4 Redheughs Rigg, Westpoint, South Gyle, Edinburgh EH12 9DQ) will accept drop-offs Monday to Friday, 9am to 5:30pm, with no appointment needed. The majority of people from the Broch would normally post it tracked and insured, which puts it onto the bench the next working day for the cost of a postage label.
Yes. SD, microSD and CF cards are all treated as standard here, regardless of whether they have been formatted, corrupted, bent or damaged by water. Stop using the card immediately if anything goes wrong and do not allow any device to format it. All cards are quoted just like everything else; a free diagnosis first followed by a single fixed price.

Fraserburgh to the bench is usually one parcel.

Free diagnostics, the quoted figure in writing, and in most cases you only pay if we recover your data. This service is available online or over the phone.