// aberdeen & the north-east · straight answers, fixed prices

Data Recovery Aberdeen

Hard drives, SSDs, RAID and memory cards — recovered for Aberdeen, the North-East and across Scotland.

A drive that has started clicking. An SSD that vanished from the machine overnight. A RAID that fell over halfway through a rebuild. A card reading empty where the photographs were. All of it is routine here, and most of it comes back. Asking costs nothing. The number is fixed in writing before a case is opened.

2 working days to a free diagnosis No fix, no fee on the bulk of jobs One number, written down Post it in from anywhere in the UK
// the short version

Costs nothing to ask. Then one number.

Nearly every job runs the same road. Send the drive in. Get told what is recoverable and what the number is. Decide in your own time. The answer costs nothing either way.

2 daysfrom arrival to a free diagnosis
20+ yrsof storage failing in every manner going
No feewhere most jobs recover nothing
UK-widetracked post, Aberdeen or anywhere else

Free diagnosis, fixed quote. One written figure, agreed before work starts. Every band is listed on the data recovery cost page.

// everything that arrives here

One lab, every class of failure

A snapped USB stick earns the same bench hours here as a forty-drive SAN. Diagnose first, then one service that handles deleted, damaged and flat-dead media, HDD and SSD alike. Pick a device below, or phone and describe it plainly. You are speaking to data recovery specialists rather than a call handler with a script in front of him.

Hard Drive

A disk the machine cannot find is, more often than not, still carrying every file…

SSD

Solid state drives give no warning whatsoever. No noise, no gradual slowing, nothing…

NVMe

Nothing sold to consumers is faster than an NVMe module, and nothing stops more…

Memory Card

Secure digital card recovery is steady work here, because cards work hard up north…

USB Stick / Flash Drive

The dissertation. The payroll run. The only copy of a drawing set that took three…

Laptop

Laptops choose their moment. Dead on the morning a tender closes. Locked in a restart…

Desktop Computer

The tower under a desk generally holds an entire family photographic history. The one…

Apple iMac

A grey screen going nowhere. A blinking question mark folder. A start-up chime and…

Apple MacBook

MacBooks fail quietly. The charger gets refused. It sleeps and does not wake. A…

External Drive

Whichever drive holds the only copy is the one that ends up on the floor. Portables…

NAS External Drive

One box on a shelf. The company files on it, and the family photographs too. That is…

CCTV / DVR

The camera did its job. Then the recorder died, or the loop caught up and wrote…

RAID Array

Degraded for months with nobody the wiser, and then the second disk goes twenty…

SAN

Shared storage does not fail on its own. It takes everything leaning on it down at…

Ransomware

Every file wearing an extension you have never seen. The same demand note dropped…

BitLocker Drives

A blue screen asking for forty-eight digits nobody wrote down, with a household or a…

Forensic Recovery

The laptop came back a lot tidier than it left. Its previous user started at a…

// how it runs

Four steps, fault to files

step 01

Tell us what happened

Phone 0800 689 0668 or work through the free online diagnostic. Plain words are fine. Nobody is testing your jargon.

step 02

Send it to Edinburgh

Tracked, insured post reaches the lab next working day. Or drive it: 130 miles, two and a half hours down the A90.

step 03

Free diagnosis

Two working days on the bench, then you have the fault, the honest odds and one fixed price.

step 04

Files back

Say the word and everything recovered returns to you on encrypted media.

// getting your device to us

Getting it to the bench — plainly done

Nearly everything on this bench came by tracked, insured post. It is the safest way to shift a failing drive, and a parcel handed in at a North-East post office is usually here the next working day.

Still bolted into a laptop, desktop, MacBook, iMac, server or CCTV / DVR box? Get the hard drive or SSD out first. The bare drive travels on its own. Stripping machines down is not a job this lab takes on. Flash soldered to a motherboard, as on Apple Silicon Macs and a couple of very thin laptops, is our one flat no: if it will not unbolt, it cannot be worked on.

  • Bubble wrap, then a rigid box or padded envelope packed tight enough that nothing rattles. Keep the cables, caddies and power bricks at home.
  • Print the shipping & booking-in form (PDF). Name, mobile number, two lines on what went wrong. In the box with the drive.
  • Royal Mail Special Delivery is tracked and insured door to door. Your own courier account does the same job if you would rather use it.
  • Handing it over yourself instead? Reception takes drop-offs at the address below, Mon–Fri 9:00am–5:30pm.
// where your device is headed

Edinburgh Data Recovery

4 Redheughs Rigg
Westpoint, South Gyle
Edinburgh, EH12 9DQ

↓ Print the shipping & booking-in form (PDF)

Address it for the attention of Edinburgh Data Recovery. From Aberdeen that is roughly 130 miles and two and a half hours down the A90, or next working day by tracked post if you would rather not make the run. You get a call the moment it is booked onto the bench.

Not sure what belongs in the box? Ring 0800 689 0668 before you tape it shut, or work through the free online diagnostic.

// what customers say

Jobs that finished well

★★★★★

"Portable Seagate off the worktop onto a tiled floor, eleven years of photographs on it. Clicking away when it went in the post on the Monday. By Thursday they had told me the lot was coming back. No fuss and no sales patter."

Alexia C · Portlethen
★★★★★

"Our practice server dropped a second disk during a rebuild and the IT company stopped returning calls. All four drives were copied and nine years of records handed back. Straight answers from the first call onwards."

Blair M · Inverness
★★★★★

"USB stick snapped off inside the laptop with my dissertation on it. Sensible answers on the phone, connector rebuilt, everything back on a new stick with photos of the work. Cost exactly what they quoted."

Stevie H · Westhill
// frequently asked questions

Common questions

Nothing to find out. The diagnostic is free, it establishes what is genuinely recoverable, and one fixed figure then goes to you in writing before a single screw is turned. Logical recoveries — deleted, formatted or corrupted data — are no fix, no fee. Where a drive has electronic, mechanical, physical, water or fire damage the work is invasive, so 50% of the quoted price is payable upfront towards donor parts and clean-bench time.
No, and we will not pretend otherwise. There is no Aberdeen shopfront. Every device is worked on at our Edinburgh location on Redheughs Rigg, one properly equipped lab instead of a row of half-stocked ones, which is a large part of why the quote holds. Post it tracked, or run it down the A90 yourself. Reception takes drop-offs Mon-Fri 9am-5:30pm.
From Peterhead to Elgin, Inverurie to Stonehaven, walking a failing drive round three shops in town achieves nothing except more spin-up hours on a dying disk. Tracked post has it on the bench next working day. The free diagnosis is finished 2 working days after that. A padded box is a safer place for a poorly drive than a car seat.
Bubble wrap, a rigid box, and a note inside with your name and mobile number. Royal Mail Special Delivery carries it tracked and insured the whole way to Edinburgh Data Recovery, 4 Redheughs Rigg, Westpoint, South Gyle, Edinburgh EH12 9DQ. Address it for the attention of Edinburgh Data Recovery. You get a call as soon as it reaches the bench.
Two working days from arrival for the free diagnosis, no exceptions and no promises shorter than that. Once you approve the figure, an ordinary single-drive job is usually finished inside the week. Arrays and physically damaged media take longer. A business dead in the water gets pulled up the queue.
Regularly. Second opinions are a steady part of the workload. Tell us straight what has already been attempted, because the plan gets built to protect whatever the first attempt has left intact. The diagnostic stays free whichever way the answer falls.
Devices are signed into a secure lab and handled by our own engineers, nobody else. UK GDPR applies from booking-in to disposal. Recovered files go back to you on encrypted media, and our working copies are wiped the moment you confirm yours are safe.
// the ground we cover

Aberdeenshire, Moray and well beyond

From the city out to Peterhead, Fraserburgh, Elgin, Inverurie, Stonehaven and Montrose, this is the data recovery Aberdeen households and firms come back to, and the hard drive recovery Aberdeen offices ring when a server stops. Everything moves by tracked next-day post, so data recovery Scotland wide is the same service at the same price, whether the parcel starts in Inverness, Elgin or Montrose. It runs UK wide as well: a drive posted from Cornwall or Cumbria is handled exactly like one from Dyce. Firm at a standstill? There is a plain guide to disaster recovery for Aberdeen businesses on the blog.

Data gone? Usually not far.

Free diagnosis, one number in writing after it, no fix no fee on the bulk of jobs.